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A website is a necessity in today's online economy. Customers (and potential customers) expect businesses to have a useful and user-friendly website. Most small business owners understand this, but they may not be aware of the steps that are necessary to actually get a website on the internet.
Companies that provide server space for websites are called "hosting companies" because they "host" your website files on their servers. When setting up a hosting account, there are many things to consider. The company that created your website will undoubtedly help you answer these questions, but it's good to read over the list so you know what the terms mean.
Domain Names
Do you already have a domain name? One of the first things you need to do when you start thinking about your website is to decide on a domain name. A good domain name is easy to remember, easy to spell, and is recognizable, that is, it reflects your company name. Domain names can consist of letters, numbers, and hyphens, but you should avoid using hyphens in a domain name, since most people don't remember them.
If your company name is easily and frequently misspelled, you may also want to purchase domain names that reflect common misspellings of your name so that even if people misspell it, they will still be able to find it.
Domain Name Extensions
The most common domain name extensions are .com, .net, and .org. There are also extensions such as .biz, .info, .us, .ws, etc. Most companies will choose to purchase a domain name with an extension of .com, since that is the most common extension. Also, many modern browsers will allow you to type in only the first part of the domain name, and will automatically fill in the ".com," so you want to be sure to own the .com version of your domain name. You may also want to consider purchasing the .net and .org versions.
Hosting Companies
It doesn't really matter whether your hosting company is local or across the country. What matters is reliability and technical support. Before you decide on a hosting company, do a web search and see if you find complaints about the company you're considering. You should also be sure to check out the hosting company's website. A reputable company will have a good technical support system with a quick response time, several ways to contact them (email, phone, live chat), and be willing to answer any questions you may have before you commit to a hosting contract.
A hosting company will generally have multiple servers so that there are backups in case of a server failure. You want to be sure that your website is available 24 hours a day. There is always the chance of a hardware failure, but a good hosting company will keep problems to a bare minimum, and you will rarely experience downtime of any significance.
Hosting Packages
There are three considerations when choosing a hosting package. The first is disk space. Disk space refers to how much server space your website takes up. If you have a lot of video on your site, or a lot of large downloadable files, you will want to be sure to purchase enough disk space so that you have room to grow.
The second consideration is bandwidth, which refers to data transfer. If you expect your website to generate a high volume of traffic, either every day or just at certain times of the year (such as during certain promotions), you will want to be sure to purchase enough bandwidth to cover your needs. The hosting company will help you decide how much bandwidth you need. If you have a lot of video on your site, for instance, you will require more bandwidth than you would if you just had a straight text site.
If you aren't sure what kind of volume your site will generate, you will probably want to start out with a smaller hosting package. You can always increase the disk space or bandwidth limits later if it turns out you need more.
Shared vs. Dedicated Hosting
Most companies will probably purchase hosting on a "shared server," which means that other websites will be hosted on the same server. Don't worry; the hosting company will have systems in place so that no one but you can get to your files.
Companies with sites requiring an extremely large amount of disk space, or sites generating a large amount of bandwidth, may want to consider purchasing a dedicated server.
FTP
FTP, or file transfer protocol, refers to the method of uploading files to the hosting server. Your hosting company may provide a control panel or some kind of ftp service within their website, or you may need what is known as an "ftp client," a piece of software that allows you to upload files from your desktop computer to the web server.
Email
Another consideration when purchasing website hosting is your email. Your email may be handled independently of your website, or you may need to include email hosting in your website hosting package. There are many considerations when setting up email hosting, and you will want to confer with the web hosting company as well as any IT personnel who may be involved in your office's email configuration before you make a decision regarding email hosting.
As you can see, there are many things to take into consideration when deciding on a web hosting company. The person or company who designed and created your website for you will no doubt help you through this process, and the technical support personnel at most web hosting companies will be more than happy to answer your questions. |